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Discover the difference between the ideal and real contact center models, which one your customers will prefer, and why.

What do you know about 5G technology? It is arduous to find a business media source that has not devoted at least a dozen materials to..

For the first time, I heard about the strange abbreviation MVNO (mobile virtual network operator) in 2000. That time was just a start...

t became fascinating to me to analyze the retrospective and discover what trends are predicted by the telecom experts.

The global call contact center software market is predicted to reach up to $424bn by 2023.

Following the O'Reilly survey, 28% of companies had been using business benefits of microservices for 3 years and 61% - for 1 year. As of...

5G technology is explained on how to build an efficient future in a digital environment. The Internet is crowded with information about...

"A stitch in time saves nine," - this is a principle of rapid business development.