• Mary G. Stokes

LinkedIn Tech News Digest: January 2022

Deloitte.Insights: A new language for digital transformation


How to prevent the Tower of Babel scenario when it comes to digital transformation (DX)? Deloitte calls companies for one versatile language usage.


"The language of digital transformation should have one foot on the business side and one foot grounded in downstream technology and operations, steering clear of technical terminology to ensure that all parties can understand and contribute to the conversation," says the company.


Follow the link to discover the TOP 5 imperatives helping find a DX common language: https://www2.deloitte.com/us/en/insights/topics/digital-transformation/digital-transformation-approach.html

 

Gartner shows how to improve customer service strategy


Following Gartner, only 13% of customers are fully contained in self-service. For many enterprises, efficient self-services remain a dream. The company has prepared a new guide to make it come true and help businesses improve self-service adoption. LinkedIn Tech News Digest: January 2022


The Three Customer Self-Service Failure Points

Follow the link to download: https://www.gartner.com/en/customer-service-support/insights/customer-self-service

 

Vodafone: Is your business “fit for the future?”


Vinod Kumar, CEO at Vodafone Business, explained how any business can become a "fit for the future".

A couple of years ago, the company started to research what enterprises are best prepared for the future and what's the difference between them and the rest.

"Fit for the Future" companies have a positive attitude to change. They are open to new technology, actively plan for their technological futures, and have a detailed strategy," - shared Kumar. "They are also up to date with emerging trends and are adaptable."

Follow the link to discover what these businesses are doing differently: https://www.vodafone.com/business/news-and-insights/blog/gigabit-thinking/is-your-business-fit-for-the-future

 

5G in retail: How the technology could help retailers handle disruptions during future holiday seasons


Verizon reports that 98% of retail executives faced experiencing supply chain issues and tells how 5G can reduce future holiday shortages


The company is convinced that the new generation will streamline retail & supply chain operations and potentially handle disruptions. The technology can allow tracking every order and stocking the shelves.


How exactly? Follow the link to discover: https://lnkd.in/efr3nuRk

 

Microsoft Azure Digital Twin Boosts IoT together with ScaleOut Software


Dr. William L. Bain, Founder & CEO at ScaleOut Software, shared new details of his company's cooperation with Microsoft. Together they launched Digital Twin with real-time analytics and in-memory computing features.


"Combining the ScaleOut’s in-memory computing technology with Azure Digital Twins unlocks the ability for Azure Digital Twins to analyze incoming telemetry with low latency, high scalability, and a straightforward development model," admitted Dr. Bain.


For more details follow the link: https://lnkd.in/gFUbVPyU

 

Oracle: +14 new cloud regions in 2022


The more you sell, the more you spend: following the recent CBRE-Optoro report, retailers suffer from rising holiday-return costs.


The retail industry faces a 7% increase in the cost of holiday returns because of supply chain issues. Walmart, Target, and Best Buy were the first to feel rising logistics expenses.


“There’s no scale packaging. There’s no scale movement. There’s no freight consolidation. All of those things return backward through the supply chain, one at a time,” shared John Morris, Head of Industrial and Logistics at CBRE.


Follow the link to discover more about reasons & solutions: https://lnkd.in/ejHMY6wm

 

CNBC: Supply Chain issues cause high holiday returns


The more you sell, the more you spend: following the recent CBRE-Optoro report, retailers suffer from rising holiday-return costs.


The retail industry faces a 7% increase in the cost of holiday returns because of supply chain issues. Walmart, Target, and Best Buy were the first to feel rising logistics expenses.


“There’s no scale packaging. There’s no scale movement. There’s no freight consolidation. All of those things return backward through the supply chain, one at a time, ”shared John Morris, Head of Industrial and Logistics at CBRE.


Follow the link to discover more about reasons & solutions: https://lnkd.in/ejHMY6wm

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